Thank you for choosing Cryptomining.cx . We strive to provide you with the best crypto mining experience. Please review our refund policy below.
1. Eligibility for Refund
Mining Plans: Refunds for mining plans are available within 7 days of purchase, provided that no mining activity has occurred on your account.
2. Refund Process
To request a refund for your mining plan, please follow these steps:
Contact our customer support team with your account details and reason for the refund request.
We will review your request and verify if your account meets the eligibility criteria for a refund.
If eligible, we will initiate the refund process. Please note that refunds may take 7business days to reflect in your account.
3. Non-Refundable Items
Please be aware that the following items are non-refundable:
Mining Rewards: Mining rewards earned during your subscription period are non-refundable.
Maintenance Fees: Any maintenance fees incurred during the mining period are non-refundable.
4. Processing Time
Refunds will be processed within 5 business days from the date of approval. Please allow additional time for the refund to reflect in your account, depending on your payment method and financial institution.
5. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at [email protected] . Our customer support team will be happy to assist you.
6. Policy Updates
We reserve the right to update or modify this refund policy at any time without prior notice. Please review this page periodically for any changes.
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